You are currently browsing the category archive for the ‘Service Design’ category.
A nice little service in Amsterdam's Shiphol Airport.
A service located in the main terminal of Amsterdam’s Shiphol Airport. Works really well for the fact that it is instantly recognisable as a ‘meeting point.’ An SMS texting system, whereby messages are filtered and displayed upon the large LED screen is an effective way of relocating people if anyone gets lost. Or if known well, this part of the Airport acts as an effective way of forward communicating to family, friends and business partners if still on the flight, where the use of some phones are permitted.
Matthew Tapp's design blog. 